Q. How did you decide on the new look of riceworks^®?

A. The riceworks^® team asked you – our consumers – to vote on a favorite bag design to introduce the new look of riceworks^®. Read more about the advice of our consumers in the New Look section.

Q. Where can I buy all flavors of riceworks^®?

A. Check out the Retailers section under ‘Find Us’ to see where you can find all your favorite flavors of riceworks^®. Please check this section often as we are continually updating it with each new riceworks^® retailer partnership. Please note that riceworks^® will be available for purchase online at www.amazon.com as of September 1, 2007.

Q. Are riceworks^® totally gluten free?

A. We assure you our product is gluten free.

Q. How are riceworks^® made? Are they baked or fried?

A. riceworks^® are made with a selection of the finest ingredients including whole grain brown rice and sesame seeds that are mixed into a dough.  The dough is then rolled into a thin sheet, cut into individual chips and baked in a state-of-the-art oven.  After baking, the chips are fried in low saturated, zero grams of trans fat sunflower or safflower oil to produce a crisp yet tender texture.

Q. Does riceworks^® contain trans fat?

A. Trans fat, considered a “bad fat”, is something you will not find in any of our riceworks^® crisps.

Q. Do your crisps contain MSG?

A. Monosodium Glutamate (MSG) is not added directly to any of our riceworks^® flavors. However, some of our flavors use ingredients such as soy sauce and yeast extracts which are natural sources of free glutamate. This means riceworks^® may contain traces of naturally occurring MSG. Note that Sea Salt and Thai Curry riceworks^® flavors, which do not contain soy sauce and/or yeast extracts, are completely free of MSG.

Q. How many crisps are in a 1oz serving?

A. Our bags are filled by ounce weight rather than by number of crisps. Each crisp is unique, and is slightly different in shape and size. We estimate a serving to contain roughly 10 crisps.

Q. Why are riceworks^® more expensive than potato chips?

A. riceworks^® are made with care using high quality, natural ingredients to ensure you are eating an altogether healthier snack than potato chips. Remember, each serving of riceworks^® has no cholesterol, 1/3 less fat than potato chips and offers 8 grams of whole grains.

Q. Why can’t I find riceworks^® at Costco when it was there last time I shopped?

A. Please ask your local Costco store manager should you not be able to find riceworks^® during your shopping trip at their warehouse. It is likely the product is in the midst of being replenished. Some Costco locations carry riceworks^® on a rotational basis. This approach determines when product will be replenished, and it can be replenished slower in some locations than others.

Q. Where can I buy riceworks^® that doesn’t require a membership?

A. Check out our Retailers section under ‘Find Us’ to find out where you can purchase riceworks^®. Most of our retail partners do not require a membership to shop at their stores.

Q. Where can I get coupons for riceworks^®?

A. Coupons are available within stores at participating retailers. You may also check out our 
Shoe Sweepstakes to earn a coupon for $1.00 off towards your next purchase of riceworks^®.

Q. How many Weight Watchers points are there in a serving of riceworks^®?

A. There are 2 Weight Watchers points per serving, which is 28g or 1oz of riceworks^®.

Q. Are riceworks^® kosher?

A. Yes, riceworks^® are certified kosher. Please note, Snack Alliance shifted to producing riceworks as kosher certified in May 2008; therefore, not all of riceworks packaging selling at retail outlets today may reflect this recent change. If the package of riceworks that you purchase does not include the (Circle U) symbol, it may not be kosher certified and therefore we ask you to treat it as such. if the package does include a (Circle U) symbol, you can be confident the product inside is kosher certified.